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  5. From Labor Shortages to Longer Runs: How NKM Scaled with Robots

From Labor Shortages to Longer Runs: How NKM Scaled with Robots

Facing labor shortages, NKM partnered with Gosiger Automation Within Reach and FANUC to deploy robots, boosting throughput, utilization, and growth.

Solution By
AWR HORIZONTAL LOGO CHARCOAL ORANGE
Automation Within Reach
Published
January 20, 2026
Last Updated September 24, 2026
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Automation Within Reach Video courtesy of Automation Within Reach
A yellow FANUC robotic arm reaching into an open CNC machine to load or unload a metal part, with an Okuma control panel visible on the right.
QR code to view the full case study

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https://www.fanucamerica.com/case-studies/from-labor-shortages-to-longer-runs-how-nkm-scaled-with-robots

Challenges

01

Chronic labor shortage

02

Production-constraining capacity limits

03

Unfamiliarity with new technology and automation

Results

Trending up 4

Increased capacity and scalability for longer run jobs

Proven technology 8

Faster production and fewer defects

Young generation 4

Faster production and fewer defects

Maintenance health 1

Seamless integration and strong service support

A yellow FANUC robotic arm reaching into an open CNC machine to load or unload a metal part, with an Okuma control panel visible on the right.

Story

Northern Kentucky Machine (NKM) in Boone County operates as a flexible job shop, handling everything from prototypes to large production runs for small and big companies alike. Faced with a tight labor market and the need to scale without sacrificing quality, NKM evaluated automation as a practical alternative to hiring for every incremental capacity need. Yet while leadership recognized that robots could act as an “extra person” on the floor—especially valuable for larger runs that benefit from longer, unattended cycles—hesitation existed.

“Nobody in this facility had ever run or touched a robot,” explained NKM Vice President of Operations Joe Sterling.

Yet despite the initial hesitation, the team adapted quickly with integrator Automation Within Reach (or AWR, formerly Gosiger Automation) managing installation and commissioning. AWR’s “RC-2” CNC machine tending system, powered by FANUC M-20 Series industrial robots, integrated easily into the workflow, ensuring optimal efficiency and precision. AWR’s turnkey approach—delivering on site setup, programming, and training—removed much of the uncertainty around new technology.

In short order, operators learned to program and run the cells, and the shop began routing longer “lights-out” runs to the robotic stations while reserving shorter, quick change jobs for conventional equipment.

Today, workers have been freed up to focus on higher skill tasks. Early operational data show faster cycle times and more consistent part quality; as NKM continues to collect and analyze performance metrics, the company expects measurable reductions in defects and further productivity gains.

With automation proving its value, the company plans to scale robotic use for additional long run work, further increase capacity and expand service offerings.

Joe Sterling
"

As we continue to integrate the RC-2 robots into our operations, we expect to see measurable improvements in production speed and reduction in defects contributing to a greater overall efficiency. It’s awesome. It’s helping us make a leap forward, and I don’t want anybody else to have it.

Joe Sterling Vice President Operations – NKM

FANUC Products Used

M-20iD/25
Articulated Robots

M-20iD/25

The FANUC M‑20iD/25 is a compact 6‑axis robot ideal for machine loading and unloading, parts handling and precise positioning in crowded factory environments.

Max Payload:
25 kg
Reach:
1831 mm
View M-20iD/25
AWR HORIZONTAL LOGO CHARCOAL ORANGE
FANUC Authorized System Integrator

Automation Within Reach

Automation Within Reach (AWR) transforms manufacturing operations through proven machine tending automation solutions that eliminate production bottlenecks and deliver measurable results from day one. Since 2018, we've engineered accessible CNC machine tending systems for manufacturers across all scales—from emerging operations to established production facilities. AWR strategically expanded in 2025 to include custom automation, integrating over 30 years of Gosiger Automation's proven expertise to provide a comprehensive range of solutions.

We understand that successful automation requires more than equipment selection—it demands manufacturing intelligence, strategic industry partnerships, and strategic execution that aligns with operational realities. Whether implementing your first automated system or expanding existing capabilities, AWR delivers the technical expertise and comprehensive support that transforms automation investments into lasting competitive advantages.

Visit Website https://www.automationwithinreach.com/
Nkm logo
End User

Northern Kentucky Machine

Since 1989, customers have turned to Florence-based Northern Kentucky Machine, or NKM, to provide competitive pricing on CNC machining services and quick turnaround times to meet their manufacturing needs. From 5-axis machining to welding and fabricating, our 15,000-square-foot facility has the capacity and technology to meet the needs of both small and large enterprises.

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