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FANUC America offers its experienced team to help solve the most complex automation challenges for any size business.

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MyPortal Customer Portal

Save time and go online!

FANUC America CNC and Robotics customers in the United States and Canada can log into the online MyPortal to view account information and access the iStore to purchase replacement parts.

If you need parts immediately, or do not remember your account number, please call the parts team directly at 888-326-8287

Have an account?

Login to MyPortal

*Customers in regions other than the US and Canada can contact their local service office for direct support.

Register for a MyPortal Account


CNC Customers

Existing customers can fill out the registration form to apply for CNC MyPortal access.

New customers, save the PDF registration form and click "Submit form via email" at the bottom of the form once complete to apply for MyPortal access.

Existing Customer Registration
New Customer Registration Form (PDF)

Robotics Customers

Exisisting customers can auto-enroll new users for Robot MyPortal access.

New customers can apply for access to MyPortal.

Existing Customer Registration
New Customer? Apply now. 

Why Register for MyPortal?

MyPortal is a one-stop shop for everything FANUC service and support. Get product manuals, order spare parts using the iStore, view warranty information, and more!

MyPortal for CNC

  • Access Information on your FANUC CNC Products & Services
  • Search and order spare parts and check inventory
  • Review FANUC Service History on your equipment
  • Software Download and Registration
  • Search technical documents
  • Access to CNC Express (CPQ) Order System
  • Verify equipment installations and Service Contract/Warranty Status

MyPortal for Robotics

  • Access Information on your FANUC Robotics Products & Services
  • Search and order spare parts and check inventory
  • Access technical manuals
  • View Recommended Spare Parts List
  • Verify installation base with robot datasheets
  • Software Downloads and Registration
  • Alarm Code Lookup
  • Review FANUC Service History on your equipment