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“Service First” is not just a slogan. It's a commitment to you - our valued customer - that FANUC America will provide lifetime support on our products at 282 service locations supporting 106 countries throughout the world.
If you would like to reach us right away, the FANUC America Technical Support Call Center (1-888-FANUC-US or 1-888-326-8287) is available to all customers of FANUC America, and is supported 24-hours a day, 7-days a week unless noted otherwise. Please visit the support pages for each FANUC product line (CNC, Robot, ROBOMACHINE) for more information on FANUC America call center options.
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FANUC’s CNC Call Center, located in Hoffman Estates, IL provides 24/7 customer assistance, parts sales, and field service.
FANUC America’s Customer Resource Center at our headquarters in Rochester Hills, MI provides the industry’s fastest response times for field service, spare parts and technical phone support.
FANUC’s regional office in Hoffman Estates, IL offers refurbishment services for printed circuit boards, amplifiers and motors. Every product is transformed back to “like new” status.
FANUC is the only outlet for factory-recertified components. All of our technicians are trained at FANUC Japan headquarters to ensure that all component repairs are done right.