Need technical support?

Contact us any time and we'll make sure that you receive the tech support you need. We're happy to answer any questions you may have, simply click below to get started.

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We're here to meet your needs. Contact us today.

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FANUC Support Hotline

FANUC America is dedicated to our customers technical support needs. Our specially trained engineers answer technical questions and often are able to solve the problem over the phone. Free technical phone support is available 24/7. We offer an automatic email notification and verification for all technical questions open and closed.


24/7 technical support is part of FANUC America's "Service First" commitment, guaranteeing our customers lifetime maintenance on all FANUC products for as long as they are used by customers, at 282 service locations in 106 countries throughout the world.

How to Get In Touch


Online Support

Using our contact us form below is an easy way to get in touch with a technical support and service specialist. Let us know your needs and we will be in touch shortly.

You can also e-mail Technical Support directly at [email protected]

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Phone Support

The FANUC technical hotline gives you help when you need it most, with troubleshooting help from trained engineers and emergency parts shipment to help get back up and running fast. Call our Call Center at (888) FANUC-US to be connected with one of our talented Customer Service Representatives.*

Click to Call

*For best call results, please have the following prepared before calling our technical support hotline:

  • Controller and teach pendant type
  • Robot F# or Serial Number
  • Software type and version
  • Any error messages and LED displays (if applicable)
  • P.O. or credit card, for warranty, down robot, or preventive maintenance service orders