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FANUC Robot Service & Support
Here to Help You Meet Your Productions Goals

Unlike many conventional service and support offerings, at FANUC, we understand every customer’s needs are different. We also understand that FANUC Service and Support needs to be adaptable and be flexible to meet your specific needs. That's why we offer our valued customers a variety of support services to help get the most out of their FANUC products.


For customers who need technical support, we offer our 24/7 FANUC Robot Technical Helpline as well as a team of On-site Robot Field Service Agents who can quickly arrive at your location. To help you to get the best out of your machines, we offer a complete range of solutions for predictive, preventive and reactive maintenance, thousands of FANUC robot parts on-demand, as well as an extensive portfolio of standard and tailored FANUC robot training programs. Looking to maximize your machine’s output or extend product life? FANUC America's Robot Reapplication Services are here to help tailor robot service with your specific production scenario.


Need immediate support? We're here to help.
Contact us online.

Online Support

Or call 888-FANUC-US

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FANUC Robot New Parts Sales and Certified Repaired Parts

Replacement parts for the life of your FANUC robots

The FANUC robot parts you need, when you need them - normally delivered within 24 hours or less. FANUC has the largest inventory of new and refurbished FANUC robot replacement parts.

Get the FANUC Robot Parts You Need


FANUC Robot Technical Helpline

Technical support from specially trained service engineers

FANUC products come with technical phone support at no charge 24/7 during regular business hours. Powered by our dedicated highly qualified technical support specialists, all calls are tracked with an automatic email notification and verification for all technical questions open and closed.

Contact Robot Tech Support Today


Field Service

When phone support won't fix a problem, FANUC is never far away.

Our Field Service Agents can quickly be dispatched to your location and be on site fast. They are experienced and can troubleshoot and repair problems quickly and easily to get you back in production.

Learn about Field Service offerings


Robot Reapplication (Redeployment) Services

Here to support our customers when your process changes

The flexibility of robotics is a key benefit of manufactures considering automation. Sometimes a production process changes but your equipment still has a long life ahead of it. Find out how you can continue to get the most out of your automation investment.

We can help when processes change


Certified Training for Advanced Automation and Robotics

Here to meet your FANUC product training needs

FANUC America provides comprehensive technical robotics training, with interactive, instructor-led courses offered at our automation training centers in cities across the U.S., as well as online courses so students can learn at their own pace and on their own schedule.

Visit our robotics training pages

Customer Portal

Robot Manuals

Access robot documentation, manuals and start-up guides

On-line documentation is now available to all FANUC America robotics customers and Authorized System Integrators who have a Customer Portal account on our Customer Resource Center website. As a FANUC America robotics customer you now have access to full PDFs of FANUC’s entire line of current and legacy Controller Maintenance, Robot Operator, and Software programming manuals and startup guides.

Login or Register for Access Here