Local Expert Support
Factory trained engineers and technicians provide convenient local on-site support dispatched from one of our Service Centers or Satellite locations
FANUC CNC Service
On-site technicians with the training and knowledge to help get you back in production fast.
FANUC CNC Services
When machine problems cannot be solved through our CNC Technical Helpline, FANUC Field Service is never far away. With over 100 technicians across North America, our technicians can be on site fast and get you back in production in a hurry. Our engineers stay up-to-date on the latest technology, repair trends and issues through regular training sessions on FANUC equipment as well as machine tools and peripherals. We only use high-quality parts to reduce the likelihood of a problem reoccurring.
Our goal is to minimize your downtime and keep you in production. We monitor our performance through regular customer service surveys and use the feedback in our continuous improvement process.
We're here to help - Contact our experienced staff of FANUC CNC service experts, today!
Benefits of FANUC CNC Service:
Direct Engineering Access
Direct access to technical data from and to our product designers in Japan for fast and accurate troubleshooting
Lower Parts Costs
Part shipping costs and restocking fees can be minimized by having our engineers and technicians bring replacement parts with them
Deep Machine Knowledge
With close relationships with your machine tool builder, we know your machine tool, so we understand your problems without time-consuming research
Warranty Part Return Shipping Label Request
FANUC will cover the cost of shipping defective warranty parts back to the FANUC repair center.
- For parts up to 75 lbs. please use this following link to generate a UPS return label.
- For parts over 75 lbs, email warranty.returns@fanucamerica.com to request a pick-up.
