Sales Engineering
Our group of sales engineers will guide you to determine alternative
solutions to your requirements for updating, modifying or modernizing your
manufacturing processes, identifying the robots and systems that are
appropriate for your needs.
Engineering Support and Project Consultings
The engineering group made up of engineers from various specialties and
with extensive experience in industrial processes, will respond to your
process problems, concerns about improvement and optimization of your
production.
Technical Support for Painting Projects
80 percent of painting robots (more than 450 units) installed in painting
processes in Mexico are FANUC robots . Our group of engineers specialized
in painting systems, ensure post-sale support to all our customers with
automated painting systems.
Training Center
In our Technological Center located in Aguascalientes we have an area
dedicated to teaching robot programming and maintenance courses. In this
area, robots with controllers of the R-J3iB, R-30iA and R-30iB generations
are maintained, in addition to having two classrooms dedicated exclusively
to training. Check out our training schedule or let us know your specific
needs.
Technical Assistance Service and Emergency Line
Through our emergency telephone line
-800-01-ROBOT
[(800) 017-6268] available 24 hours a day. 7 days a week, one of our
service engineers will assist you and guide you to solve your problems on
the production line over the phone. If you require assistance at your
plant, said engineer will coordinate the visit of our staff to be with you
as soon as possible. Within the technical assistance, we can offer
preventive maintenance for your robots, as well as improvement work plans,
inspection routines, for the optimization of your equipment's operation.
Spare Parts Service
The spare parts group is responsible for issuing spare parts quotes,
tracking and shipping orders. This group can also help you with
recommendations to establish inventory levels for your warehouse according
to the number of robots and type of applications in your plant. Our
central warehouse, located in Aguascalientes, has spare parts for various
controller platforms available to our users.
Major Maintenance Service for Robots
We offer inspection, maintenance and mechanical reconstruction services
for FANUC robots according to your needs. Our service group has given
major maintenance to units with an average of 8 to 10 years of accumulated
operation. The robots are delivered in optimal conditions and guarantee to
continue in operation.
Administration, Accounts Payable, Collection
Our administrative department is always at your disposal to answer
questions related to accounts payable, collection and general information
related to the administrative operation.
Terms & Conditions of Sale