Online Web Site Privacy Policy (as of August 12, 2013)

The privacy of users (“Users”) of the FANUC AMERICA CORPORATION – FANUC CNC (“FAC – FANUC CNC”) web site ( is very important to FAC - FANUC CNC.  The purpose of this Online Privacy Policy is to inform Users as to FAC - FANUC CNC’s practices concerning the collection, use, access and security of information submitted by Users to FAC - FANUC CNC’s Web Site.

A. Data Collection

The purpose of the FAC - FANUC CNC Web Site is to provide the User with interactive online access to information, resources and services that enhance the User’s understanding of FAC - FANUC CNC’s full line of products and services and, from time-to-time, facilitate purchases of FAC - FANUC CNC’s products and services. However, FAC - FANUC CNC recognizes the importance of safeguarding the privacy of the Users accessing the FAC - FANUC CNC Web Site. Specifically, FAC - FANUC CNC may collect, without limitation, the following types of User information through the FAC - FANUC CNC Web Site:

  • Contact Information: Name, mailing address, phone numbers, and e-mail address(es).
  • Purchasing Information: Credit card information, billing and/or shipping information, product information.
  • Demographic Information: Age, personal interests, and product preferences.     

Any information provided by the User is utilized by FAC - FANUC CNC for the purpose of the sale of products and services, promotions, personalizing the User’s online experience and to selectively send the User information that may be of a particular interest. If User would like to specifically opt-out of receiving any such information, User should contact FAC - FANUC CNC as set forth in Section I hereunder. If Users order FAC - FANUC CNC’s products and services, FAC - FANUC CNC specifically uses the Users’ information to process the order, to verify credit card information and to ship products and provide services. FAC - FANUC CNC may use Users’ email addresses and/or phone numbers to communicate with Users about the Users’ orders and shipping details.  FAC - FANUC CNC may also send Users confirmation emails when Users order products and services.

In addition to the foregoing, FAC - FANUC CNC may collect other types of User information to allow FAC - FANUC CNC to conduct market research, meet User needs and promote the purposes of the FAC - FANUC CNC Web Site.  FAC - FANUC CNC does not sell, rent, or trade personal information to third parties, although FAC - FANUC CNC may share personal information with its parent, affiliates and business partners in order to facilitate User purchases.

B. Cookies

FAC - FANUC CNC may use “cookies” to collect information concerning use of the FAC - FANUC CNC Web Site by Users. A “cookie” is a small test file that the FAC - FANUC CNC Web Site can place on a User’s computer hard drive in order, for example, to gather information concerning Users’ use of the FAC - FANUC CNC Web Site, to allow a more streamlined use of the FAC - FANUC CNC Web Site, and improve the functionality of the FAC - FANUC CNC Web Site. The cookie transmits this information back to the FAC - FANUC CNC Web Site’s computer. The use of cookies is a relatively standard practice which is employed by most major corporate web sites. Cookies cannot read any information from the User’s hard drive or read any information collected by other cookie files created by other web sites. Users may determine when “cookies” are placed on their web sites, or prevent the placement of “cookies” on their web sites, by adjusting their browser features.  Users may refuse the use of cookies by selecting the appropriate browser setting; however, this may result in the inability to use the full functionality of the Web Site. Users wishing to do so should consult their IT managers or conduct an Internet search in order to obtain more information.

As is true of most websites, FAC - FANUC CNC may gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data.

C. Disclosure Subject to Legal Proceedings

FAC - FANUC CNC will cooperate with any court order or other legal process and will provide User’s personal information to the extent necessary and/or compelled for any legal proceeding. It is also FAC - FANUC CNC’s practice to release account and other personal information when FAC - FANUC CNC believes such release is necessary to protect the rights, property or safety of FAC - FANUC CNC’s employees, our Users or other third-parties. Further, in certain limited situations, FAC - FANUC CNC may exchange information with other companies and organizations for fraud protection and credit risk reduction.

D. User Options

Users of this Web Site are subject to the FAC - FANUC CNC’s Terms and Conditions of Web Site Use. In the event FAC - FANUC CNC collects any information from a User which such User wishes to retrieve, update, modify or have deleted, such User should contact FAC - FANUC CNC as set forth in Section I hereunder.  

E. Security of your Personal Information

Given the FAC - FANUC CNC Web Site’s purpose of providing information about FAC - FANUC CNC and its products, FAC - FANUC CNC uses reasonable efforts to safeguard information concerning, and submitted by, Users. FAC - FANUC CNC secures the personally identifiable information of Users on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.  When personal information (such as a credit card number) is transmitted to other web sites, it is protected through the use of encryption.  However, FAC - FANUC CNC cannot guarantee the security of its databases or that information supplied by User will not be intercepted while being transmitted.

F. California Privacy Rights

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third-parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year.

To request a copy of the information disclosure provided by FAC - FANUC CNC pursuant to Section 1798.83 of the California Civil Code, please contact:

G. Social Plugins

FAC - FANUC CNC uses so-called social plugins of social networks such as Facebook, Google+ and Twitter. When you visit our websites these buttons are deactivated by default, i.e. without your intervention they will not send any data to third parties. Before you are able to use these buttons, you must activate them by clicking on them. They then remain active until you deactivate them again or delete your cookies (please refer to “Cookies”). After their activation, a direct link to the server of the respective social network is established. The contents of the button are then transmitted from the social network directly to your browser and incorporated in the website by it. Please note that we have no influence on the extent of the data retrieved by the social networks with their buttons. For information on purpose and extent of the data retrieval by the social network concerned, and about the rights and settings possibilities for the protection of your private sphere, please refer to the data protection information provided by the social network in question. After activation of a button, the social network can retrieve data, independently of whether you interact with the button or not. If you are logged on to a social network, the network can assign your visit to the website to your user account. A social network cannot assign a visit to other FAC - FANUC CNC websites to your user account. A social network cannot assign a visit to other FAC - FANUC CNC websites unless and until you activate the respective button as well. If you are a member of a social network and do not wish it to combine data retrieved from your visit to our websites with your membership data, you must log out from the social network concerned before activating the buttons.

H. Updates

FAC - FANUC CNC recognizes the need to update this Privacy Policy to reflect new features and services provided by FAC - FANUC CNC and/or ensure compliance with applicable law. FAC - FANUC CNC reserves the right to update this Online Privacy Policy as it deems necessary.  If there are changes or additions to this Online Privacy Policy, FAC - FANUC CNC will post those changes here or in other formats for review.

I. Contact Information

Questions or concerns regarding the FAC - FANUC CNC Web Site and/or this Online Privacy Policy should be directed to: