Support
FANUC America Service and Support
“Service First” is not just a slogan. It's a commitment to you - our valued customer - that FANUC America will provide lifetime support on our products at 289 service locations supporting 108 countries throughout the world.
If you would like to reach us right away, the FANUC America Technical Support Call Center (1-888-FANUC-US or 1-888-326-8287) is available to all customers of FANUC America, and is supported 24-hours a day, 7-days a week unless noted otherwise. Please visit the support pages for each FANUC product line (CNC, Robot, ROBOMACHINE) for more information on FANUC America call center options.
Discover our Service and Support Center
Customer Support CNC Call Center
A look inside FANUC’s CNC support call center handling parts sales, field service coordination, and customer support operations.
Customer Support Robotics Call Center
FANUC’s Service First support provides 24/7 technical help, parts, and field service with rapid response and lifetime product support.
Customer Support PCB and Motor Repair Center
A tour of FANUC’s PCB and motor repair center showing how circuit boards, amplifiers, and motors are refurbished to factory specifications.
Customer Support Component Repair
An overview of FANUC’s customer support component repair process, showing factory recertification of drives, boards, and controls using genuine OEM parts.
